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How we work

How we build your company brain

Five phases. Each one leaves you with something you own, even if you stop there. The order matters: we never automate a process we haven’t mapped, and we never roll out a brain to a team that hasn’t learned to work with AI.

01 Audit2 weeks
02 Training6, 8 or up to 13 sessions
03 Pilots1–4 weeks per process
04 StandardsIn every package
05 Company brain2 weeks – 2 months
01Phase one

Audit: a map of how work actually gets done

Kick-off

Goals, success metrics and the stakeholder map, agreed with leadership.

Pilot interviews

6–7 one-to-one interviews in the most willing departments — usually marketing and HR. We understand the processes and, at the same time, bring the team into the change.

Main audit

Sessions with managers and key people in the other departments, once the pilot has shown its value.

Process map, readiness score, opportunity matrix

Current processes, tools and manual load by department; a readiness survey and score; a list of automation candidates ranked by effect and effort.

Roadmap

A presentation-ready plan for leadership with phases and expected impact, plus 3–4 quick wins ready to start.

Audit page: AI readiness audit · £4,500 · 2 weeks.

02Phase two

Training: on your own documents, not a generic course

What happens

Hands-on sessions built on your real tasks and documents: prompting, ChatGPT and Claude as workspaces, a knowledge assistant on your own files, presentations and data, agents and automation with n8n and MCP, AI safety. Every session is recorded.

Why it comes before building

Training is also discovery. We see the processes from the inside, and people stop resisting the change because they get a personal benefit first. A before-and-after test shows leadership the change in numbers.

Training pages: AI training for teams · AI training for leaders · £950 per session.

03Phase three

Pilots: the top items on your roadmap, measured

Typical first pilots

Call notes into tasks and a channel summary. Proposals from call transcripts with your pricing logic. Weekly reporting from the data you already have. Candidate profiles from an application form.

How we run them

Each pilot takes 1–4 weeks, goes live in production and is measured before and after. If a process is deterministic, we automate it without AI — a language model only adds cost and unpredictability where a plain integration will do.

Automation page: AI automation · from £4,000 per process.

04Phase four

Standards: so it sticks

Included in every package

An AI use policy, a shared prompt library and simple rules your team will actually follow: what can and cannot go into a model, how to check an answer, who owns which automation.

Why not a separate project

Rules written apart from the work get ignored. We write them while the pilots are running, from what the team is actually doing.

05Phase five

Company brain: connect, build, roll out

What we build

We connect your sources, build the brain and roll it out in Slack or Telegram. From 2 weeks on ready-made tools to about 2 months for a custom build with its own knowledge graph.

What you keep

The working brain on your infrastructure if you choose, the data pipelines, the documentation — and the option of ongoing support from £3,500 a month.

Product page: Company brain · from £6,000.

FAQ

Questions we get asked

Do we have to go through all five phases?

No. Each phase leaves you with something you own, and you can stop after any of them. Most clients start with the audit or with training and decide on the rest with the roadmap in hand.

How long does the whole programme take?

The audit takes 2 weeks. Training runs 3–6 weeks depending on the format. Each automation goes live in 1–4 weeks. A company brain takes from 2 weeks on ready-made tools to about 2 months as a custom build.

Who needs to be involved on our side?

One owner for the project, plus 6–7 people for interviews during the audit and the team members who join training. Without an owner on the client side, new tools don’t stick — we’ve seen it, so we ask for one.

What do you measure?

Before anything is built we record the current numbers: time per task, people using AI, time spent searching. Every pilot and the brain are measured against them afterwards. You get the before-and-after figures in writing.

Not sure where to start?

Most companies start with the 2-week audit. Book a call and we’ll tell you honestly whether that is the right first step for you.